Clinic ke liye WhatsApp Business setup
Patient ka pehla sawal aksar WhatsApp par aata hai: "fee kitni hai?", "aaj khula hai?". Hum aap ke WhatsApp Business app ko is tarah set karte hain ke reception ek tap mein saaf jawab de sake.
Rs 6,000 ek dafa · Google reviews ke saath Rs 9,000
Masla: sawal aate hain, jawab der se
OPD ke dauran reception masroof hota hai aur raat ko koi phone nahi dekhta. Patient jawab ka intezar nahi karta; woh doosre clinic ko bhi message kar deta hai. Aksar masla yeh nahi ke jawab nahi aata, balkay yeh ke har dafa wohi jawab naye sire se type karna parta hai.
Hum kya set karte hain
- Business profile: clinic ka naam, category, address, timing, website aur short taaruf.
- Greeting message: jab koi pehli dafa (ya 14 din baad) message kare to khud jata hai: salaam, timing aur fee list ka zikr.
- Away message: clinic band hone par ya aap ke rakhe hue schedule par khud jata hai, taake patient ko pata ho ke jawab kab milega.
- Catalog: treatments ki list, aur agar aap chahein to fee.
- Quick replies: "/fee", "/timing", "/location" jaise tayyar jawab, jo reception ek tap mein bhejta hai.
- Labels: naya patient, appointment, follow-up, taake koi chat bhool na jaye.
- Tayyar messages: appointment confirm, ek din pehle reminder, aur visit ke baad review ki request.
- Training: reception staff ko takreeban 15 minute mein samjha dete hain ke sab kaise chalana hai.
Saaf baat: app aur API ka farq
WhatsApp Business app muft hai. Is mein greeting aur away message khud chale jate hain, lekin har sawal ka mukammal khud-kaar jawab aur khud-ba-khud reminders app se nahi hote; reminder reception quick reply se bhejta hai. Automatic reminders ya AI jawab ke liye WhatsApp Business API aur kisi provider ki zaroorat hoti hai, jis ki monthly fees alag hoti hai. Hamara AI WhatsApp receptionist abhi test ho raha hai (jald) aur har clinic ke liye test ke baad hi live hoga.
Rates aur waqt
- WhatsApp clinic setup: Rs 6,000 ek dafa.
- Clinic Shuruaat (WhatsApp setup + Google profile aur reviews system + reception ke liye review QR card): Rs 9,000 ek dafa.
- Aam taur par 3 se 5 din. Rs 10,000 tak ke kaam ki poori payment pehle hoti hai.
Number ko mehfooz rakhne ke usool
WhatsApp un numbers par pabandi laga sakta hai jo anjaan logon ko bohot se message bhejte hain. Is liye hum yeh mashwara dete hain:
- Sirf un patients ko message karein jo khud rabta karein ya jinhon ne ijazat di ho.
- Ek hi message bohot logon ko ek saath (bulk) na bhejein.
- Reminder chhota aur kaam ka rakhein: naam, din, waqt, aur "confirm karne ke liye 1 likhein".
- Clinic ka WhatsApp alag number par rakhein, doctor ke personal number par nahi.
Agla qadam
WhatsApp ke baad aksar clinics apni website par WhatsApp button lagate hain, taake Google se aane wala patient seedha chat khol sake. Sab rates yahan hain.
Pehle muft jaiza ya demo lein
Clinic ka naam aur sheher bhejein. Hum likh kar batayenge ke kya theek hai, kya kami hai aur kitna kharcha hoga. Koi pabandi nahi.